Overview
This Privacy Policy explains how BatteryMapChat collects, uses, stores, and shares personal information when people use the BatteryMapChat mobile application, related websites, and connected support services.
BatteryMapChat is a location-based social experience. Because the app depends on profile visibility, greetings, consent-based chat creation, and account security, some data processing is essential to deliver the service.
Information We Collect
Information you provide directly
This may include your email address, verification data, password credentials, profile image, username, gender, birth date, signature, support requests, and any other information you submit in the app.
Location and presence information
To show nearby users on the map, BatteryMapChat processes location-related information such as latitude, longitude, presence timestamps, and the device state used to determine whether an account appears active.
Device and technical data
We may process device identifiers, device model, app version, operating system details, network information, language settings, timezone, push token information, and general diagnostic logs needed to operate the service.
Messages and uploaded content
When users send greetings, chat messages, feedback, or image uploads, we process the related content, metadata, file paths, and delivery records needed to store and display that content.
Purchase and transaction data
If users buy membership or greeting packs, we process order identifiers, product identifiers, purchase tokens, entitlement records, refund or revoke events, and fraud-prevention logs associated with the transaction flow.
How We Use Information
We use personal information to:
- create and secure user accounts;
- show nearby users and operate location-based map features;
- enable greetings, chat, blocking, and notification delivery;
- process purchases, entitlements, refunds, and customer support actions;
- prevent abuse, spam, fraud, and unauthorized access;
- maintain service quality, fix bugs, and improve app performance;
- comply with legal obligations and enforce our Terms of Service.
Retention and Security
We retain information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may differ based on the type of data involved.
We use administrative, technical, and organizational measures designed to protect personal information. No system is perfectly secure, so we cannot guarantee absolute security.
Your Choices
- You can choose whether to provide optional profile details.
- You can manage device permissions such as location access and notifications through your operating system settings.
- You can block other users inside the app where that feature is available.
- You can stop using the service at any time.
If a user disables core permissions such as location, some map-based features may no longer function as intended.
International Processing
BatteryMapChat may process and store information in countries other than the user’s country of residence. Where required, we rely on appropriate safeguards and contractual measures for international data transfers.
Policy Updates
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the latest version. Continued use of the service after a policy update means the updated policy applies to the extent permitted by law.
Contact
For privacy questions or rights requests, please use the support contact or business contact information published with the BatteryMapChat app listing or inside the app support channel.